SERVICE HELP
Support
Support guidance will be added with a verified contact path for account and client issues.
Unavailable: A public support channel has not been published yet.
SERVICE RULES
Protect players and fair play
Do not harass, cheat, automate play, exploit defects, trade intentional losses, farm rewards, or expose another person's private information.
Read the community principlesCURRENT STATUS
Website available; game data unavailable
Account and announcement services can operate without live match data. Player counts, rooms, rankings, and guild records remain unavailable until a healthy game source is connected.
COMMON QUESTIONS
Quick answers
Do I need a website password?
No. Discord is the only website authenticator. Game compatibility credentials are separate and are never requested by the public website sign-in flow.
How many game accounts can I own?
One verified website identity may own up to two linked game accounts.
Can I run two clients?
Two-client play is intended only between the two game accounts owned by the same verified website identity. Farming and intentional reward trading remain prohibited.
Why are rankings empty?
They are unavailable, not empty. The website will not display invented rows or zero values while game synchronization is offline.
TROUBLESHOOTING
Before you retry
- Confirm the Download page lists a promoted client.
- Use the published package and installation notes.
- Verify your game-account slot shows the required access state.
- Record the exact error, time, and step where it occurred.
CONTACT STATE
Support tickets are not open
The durable ticket path and verified public Discord invite have not opened. For now, keep a concise record of the problem and check published announcements for service-wide issues.